At Acrossian LLC, we are committed to providing you with a satisfactory shopping experience. If you are not satisfied with your purchase of our casual women’s clothing, please refer to our Return and Refund Policy.
Return Policy
Return Period:
You may return your item within 30 days of receipt.
Item Condition:
All returned items must be unused, with all tags and packaging intact.
Return Request:
Please submit a return request through our customer service email, providing your order number and reason for return.
Return Address:
Once your return request is approved, we will provide you with a return address and instructions.
Return Shipping:
Unless the item is defective, return shipping is the customer’s responsibility.
Refund Policy
Refund Processing Time:
Once we receive your returned item and verify its condition, your refund will be processed within 3-5 business days.
Refund Method:
The refund will be credited to your original payment method. If you paid by credit card, your bank may require additional processing time for the funds to appear in your account. Unusual Circumstances:
If the item is damaged, missing, or not as ordered, we may ask for photos and process the matter accordingly.
Contact Us
If you have any questions regarding returns or refunds, please feel free to contact our customer service team. We’ll be happy to assist you.